I live in Greenfield with my husband and cat. I work full time. Frugality and simplicity have been a part of my life long before they became popular and it has made life a lot less stressful. I love volunteering, home improvement/decorating, crafting and gardening.
There are many funeral homes that are wonderful and genuinely care about the families that they serve and help out at a very trying time in their lives. However, my experience with a funeral home in West Allis several years ago was NOT a pleasant experience. When my mom passed away, it was sudden and unexpected. I had never had to deal with funeral arrangements. We chose this particular funeral home in West Allis because my husband's family had used them for several family members in the past. My mother and I were close and this was a trying time for me. Stupid me - I was unaware that when a family member is cremated, a casket is rented not purchased. I was sold a casket that is used for inground burial which was quite expensive. They also were forceful in expecting me to purchase flowers through them versus my going to a floral shop to purchase them on my own. And, they sold me an expensive urn knowing full well that the cemetary included an urn with the purchase of a niche. I was able to get the urn price removed from my bill as I never took or used the urn that the funeral home sold me. However, after speaking to others about the casket after the funeral was over, I was told I was duped because the casket should have been rented not sold outright to me. So, I contacted the funeral home - they never indicated they did anything wrong BUT they did give me a voucher for $2,000 towards their services in the future. I told them under no circumstances would I ever be using their services again and wanted an amount in cash for the difference between what I paid for the casket I originally purchased versus what a rental casket would have cost. They offered me less in the form of the voucher for the $2,000. I tried several times over the years to get the cash equivalent. They always told me even if I didn't use the $2,000, I could give it to someone else to use. And now, as is the case with a lot of family owned funeral homes, they have merged with a larger organization. I am stuck with a worthless piece of paper no matter how I look at it. I would never use this funeral home again nor would I recommend them to anyone. This is so unfortunately that people are taken advantage of by organizatiions in our society at tough times in their lives.
We must all learn from our mistakes and pass our knowledge on to others so they are aware of particular organizations that deserve scrutiny. Let's be careful out there!